Network Dynamics, Inc. Awarded Support Contract From Wave7 Optics

Network Dynamics, Inc. Awarded Support Contract From Wave7 Optics

OLDSMAR, Fla. and ATLANTA, Sept. 1 /PRNewswire/ -- Network Dynamics, Inc., a network technology and life cycle solutions provider, announced today it has been selected by Wave7 Optics, an industry leader in FTTP (fiber-to-the premises) systems, to be its tier one technical support service provider. Network Dynamics will provide 24x365 technical support to all of Wave7 Optics' domestic and international customers.

With this multi-year agreement, Network Dynamics will link its Managed Services Center, based in Oldsmar, Florida, to the Wave7 corporate headquarters and engineering groups in Alpharetta, Georgia. Network Dynamics will work closely with the Wave7 Optics advanced engineering support group to ensure faster turnaround and resolution of their customers' technical support issues.

"We are in a high growth market and needed a way to quickly augment our daily tier one customer support capabilities, so that our in-house senior engineering resources could focus on the more complex tier two and tier three customer support requirements," said Bruce Roe, vice president of engineering for Wave7 Optics. "Utilizing NDI in this capacity will allow us to maximize our resources and ensure that our engineering staff will be able to interface with customers during critical developmental stages of the network design and implementation process. It also enables us to better support our international customers on a 24x7 basis."

"We are extremely pleased to be selected as Wave7 Optics' partner for support delivery to their customers," said Jim Bradshaw, president and CEO of Network Dynamics. "NDI has built an extensive, highly qualified service and support team that specializes in technology networking. This is certainly a strategic and cost-effective advantage for a growing manufacturer like Wave7 Optics. We look forward to working closely with Wave7 Optics and expanding the level of service that we can provide them with in the near future."

About Network Dynamics, Inc. (NDI)

Network Dynamics, Inc. offers its customers a comprehensive suite of product and service solutions including network implementation, custom network support, managed services, consulting services and secondary market equipment. With a state-of-the-art customer support center, an available field staff of over 1,000 technicians and a network of over 100 depot and logistics centers nationwide, NDI helps customers develop the best network solution possible for their business -- solutions for a world of change.

For more information about NDI, visit http://www.ndiwebsite.com/ , or call (813) 818-8597.

About Wave7 Optics

Wave7 Optics has established itself as an industry leader in optical broadband access systems with an expanding FTTP product portfolio featuring a variety of architectural options, based on IP and Ethernet or ATM standards, for "triple play" voice, video and data services.

For more information about Wave7 Optics, visit http://www.wave7optics.com/ or call (678) 339-1040.

Source: Network Dynamics, Inc.

CONTACT: Media, Linda W. Wilson, Director of Marketing, Network
Dynamics, Inc., +1-813-818-8597, ext. 109, or lwilson@ndiwebsite.com; or
Michael Wearsch, VP of Business Development, Wave7 Optics, +1-720-635-4541, or
michael.wearsch@w7optics.com

Web site: http://www.ndiwebsite.com/
http://www.wave7optics.com/

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